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20 cannabis PR campaigns that failed—and why they couldn’t generate any buzz

by | Sep 5, 2024 | Public Relations

Cannabis is a new and emerging category and while there have been many successful cannabis PR campaigns, so too have there been cannabis PR fails. Here’s 20 failed cannabis PR campaigns:

1) CannTrust’s “Trust and Transparency” Campaign

CannTrust’s campaign aimed to rebuild trust after regulatory violations. However, it was widely criticized as insincere and failed to address the core issues that led to their legal troubles, resulting in continued skepticism from both consumers and investors.

2) MedMen’s “Experience Elevated” Launch

MedMen’s campaign to promote their upscale retail experience backfired when a series of high-profile controversies, including executive misconduct and financial mismanagement, overshadowed their efforts. The campaign was perceived as tone-deaf given the company’s internal issues.

3) Curaleaf’s “Cannabis for Wellness” Initiative

Curaleaf’s wellness campaign was intended to position cannabis as a health solution but faltered due to poor execution. The campaign’s messaging was inconsistent, and its scientific claims lacked robust evidence, leading to public criticism and regulatory scrutiny.

4) Aurora Cannabis’s “Future Forward” Vision

Aurora’s campaign to project an image of innovation and future growth was undermined by financial instability and mass layoffs. The disconnect between their ambitious messaging and operational reality led to a loss of credibility.

5) Tilray’s “Global Leader” Positioning

Tilray’s attempt to establish itself as a global leader in the cannabis space was undermined by mismanagement and market fluctuations. The campaign’s overemphasis on global dominance without addressing underlying operational issues led to skepticism and market backlash.

6) Hexo’s “Pure Cannabis” Campaign

Hexo’s campaign, which promoted their products as “pure,” faced criticism after several product recalls due to contamination issues. The failed promise of purity damaged the brand’s reputation and trust with consumers.

7) Trulieve’s “Cannabis Confidence” Campaign

Trulieve’s campaign aimed to build confidence in cannabis products but was met with backlash when a major quality control issue came to light. The failure to address consumer concerns directly contributed to the campaign’s downfall.

8) Planet 13’s “Cannabis Lifestyle” Effort

Planet 13’s campaign, which sought to integrate cannabis into everyday lifestyle choices, struggled due to poor execution and lack of clear messaging. The campaign failed to resonate with target audiences and was perceived as inauthentic.

9) Green Thumb Industries’ “Social Responsibility” Push

Green Thumb’s campaign to highlight their social responsibility initiatives was marred by criticisms of their actual impact and effectiveness. The gap between their messaging and the reality of their contributions led to public disillusionment.

10) Sundial Growers’ “Community First” Campaign

Sundial’s campaign to emphasize their community involvement faced backlash when it was revealed that many of their claims were overstated or unsubstantiated. The lack of transparency damaged their credibility.

11) Cresco Labs’ “Quality Commitment” Campaign

Cresco’s campaign promoting their commitment to quality was undermined by a series of product quality issues and inconsistent standards. The discrepancy between their claims and product experiences led to consumer distrust.

12) Aphria’s “Sustainable Growth” Initiative

Aphria’s sustainability campaign was criticized for not addressing significant environmental concerns within their operations. The campaign’s failure to align messaging with actual practices resulted in accusations of greenwashing.

13) Medterra’s “Cannabis for Recovery” Campaign

Medterra’s campaign aimed at promoting cannabis as a recovery tool for athletes faced issues when research and testimonials failed to substantiate their claims. The lack of scientific backing led to credibility problems.

14) Cannabis Science Inc.’s “Scientific Breakthroughs” Campaign

Cannabis Science Inc. faced criticism for overhyping their scientific advancements without delivering on promised results. The disconnect between their ambitious claims and actual progress led to skepticism and failure.

15) Organigram’s “Premium Quality” Campaign

Organigram’s campaign to highlight the premium nature of their products was undercut by a series of quality control issues. The failure to consistently deliver on their promises eroded consumer trust.

16) Limeade’s “Cannabis and Wellness” Push

Limeade’s campaign promoting cannabis for wellness benefits struggled due to a lack of credible endorsements and scientific support. The campaign failed to effectively communicate its message, leading to widespread skepticism.

17) Canopy Growth’s “Celebrity Endorsement” Campaign 

Canopy Growth’s campaign using celebrity endorsements faced backlash when the celebrities involved were criticized for their lack of genuine connection to the product. The campaign was seen as opportunistic and lacked authenticity.

18) CannaRoyalty’s “Innovation Showcase”

CannaRoyalty’s attempt to showcase their innovation in cannabis products failed due to a lack of clear differentiation and consumer interest. The campaign was perceived as overly technical and disconnected from consumer needs.

19) Harvest Health’s “Holistic Approach” Campaign

Harvest Health’s campaign promoting a holistic approach to cannabis use was undermined by accusations of misleading information and lack of credible scientific evidence. The failure to provide substantiated claims hurt the campaign’s effectiveness.

20) The Valens Company’s “Global Expansion” Push

The Valens Company’s campaign to highlight their global expansion was marred by operational challenges and market entry issues. The disconnect between their promotional messaging and actual performance led to a loss of credibility.

These failed campaigns illustrate the importance of aligning PR messages with actual practices and maintaining transparency. Missteps in addressing consumer concerns, failing to deliver on promises, or lacking authentic connections can significantly impact the success of PR efforts in the cannabis industry.

Ronn Torossian
Ronn Torossian founded 5WPR, a leading PR agency. Since founding 5WPR in 2003, he has led the company’s growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O’Dwyers, one of Inc. Magazine’s Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year.

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