Sports fanatics in our business often are so excited when they are assigned to or suggest a sports marketing mega-project to a client that they often fail to consider the downsides that might occur, which are many. The downsides have always been there, punctuated by...

PR lessons from the warts of sports: 2021 and 2022 ushered in a tarnished game—will 2023 be different?
Some things never change, and one of those things is the glorification of sports in America. But anyone who closely follows the sports scene can notice that things are changing, especially readers of the New York Times. No longer does the Times’ sports section act as...
Client relationships: The one PR lesson you should always remember
Good work matters, especially when an agency is making money. But when things turn sour and the bottom line at an agency is red, no one is safe because the fastest way to cut losses is to trim the staff and reducing salaries is the fastest method of doing so. In many...
An important media-response aspect during a PR crisis is underused: Common sense
Too often a very important aspect of responding to the media during a PR crisis is underused—common sense. This article lists some of the common-sense tactics that I have used when responding to the media during crises. They have always worked for me. If there is one...
PR lessons learned from the Justice Department’s search of Mar-a-Lago
For decades I've been telling PR agency people that they can learn a lot about media relations by paying close attention to the political scene. Why do I know that is true? Because my first job in our business was with a political PR firm, where I worked on local,...
Why breaking the cookie mold is important in the PR business
I’ve often told people who reported to me that the way to get ahead in our profession is to differentiate yourself from the pack. There are various ways of doing so. For me it was to think outside of the box. As a novice freelance reporter, I caught the eyes of...
TitleMania, the PR industry game—with an important lesson for people in our business
Inconsequential titles have been a hallmark of the communications business for as long as I can remember In our trade, the propaganda industry, I’ve seen titles handed out like raindrops during a storm, mainly for three reasons: 1) to placate restless account people;...
Statements a PR person should not take seriously
Over the years, I’ve been called many things during my PR career: A gatekeeper, a purveyor of false information, a distorter of the truth, a defender of the indefensible, a maverick, and a cynic. The first four comments were made to me by journalists who didn’t know...
Rules to remember when creating a sports marketing or other publicity program
Many corporations are or will shortly start planning promotional campaigns for Major League Baseball’s playoffs and World Series and for the beginning of the National Football League season and Super Bowl. For a PR staffer being assigned to one of those accounts, it...
How my Covid customer experience with CVS changed my philosophy of life
Below is an article about my experiences with “name” companies, detailing both good and bad experiences I had with the companies when attempting to contact them regarding my recent bout with Covid. In the great Broadway musical “My Fair Lady,” Rex Harrison sang a song...
Public relations and the abortion issue: Do’s for PR people, don’ts for clients
Ever since the May 2 leak of Justice Alito’s draft opinion overturning Roe V. Wade, the questions on how corporations should react to the brief has been a constant topic of news articles. And as the date draws closer to the expected release of the Supreme Court’s...
The crisis of PR crisis specialists: They have minimal control of how a crisis will play out
For several years before entering the PR business, I was a reporter and editor at several New York City newspapers and wire services. It was because of my experience during my journalism days that I differed on my approach to handling a PR crisis when I joined the PR...